CustomBoxesPlus advises customers to keep check on their shipment as soon as it is delivered from local courier. If there any damages it is customers’ responsibility to take clear images and inform local courier to take advantage of return policy. If your consignment is in mint condition you do not need to take any step. If client fails to inform the courier company in the given time frame then the Refund policy will be revoked and no charges or damages will be playable.
To claim refund policy CustomBoxesPlus offers 3 working days. If you claimed your damages within 3 days, CustomBoxesPlus offers refund or reordering of boxes in case of damaged shipment. Our normal Refund time is 25 working days from the day refund policy is approved and processed. Failure to inform within 3 days will mean that the contract for refund or return policy is now void. This means that now you have to pay in full to do the reprint job for your boxes. Return policies only applicable when:
We will require the digital image of damaged product to start refund and return policy within the given time frame. If you found any suspect activity by client to receive the company then the return policy will be cancelled and we might take a legal action against the client.
we only account for shipment delays caused by our production department. CustomBoxesPlus will not liable for shipment delays that are out of our power. for example
Delete caused by natural disasters and weather conditions as his factors are beyond any human control. Please due to on certain conditions can hamper the supply and delivery chain and can cause unspecified delays on manufacturing and shipping process.